Frequently Asked Question

  • What is the use of designing a web site?What is web hosting?
  • What are the advantages of having a web host?
  • How do I move my existing web site to Ikon Infosystems
  • Can you promote my site ?
  • What is an email POP account and email alias?
  • Can you design my site ?
  • What are e-mail aliases ?
  • Do you provide a cgi-bin directory ?
  • How long is it before my site is available on the internet ?
  • I already have web-page hosted elsewhere. Can I move here?


What is web hosting?

To help you understand web hosting, we have developed a simple analogy. But first, some definitions:

  • Web site - a group of files and programs that reside on a very robust computer connected to the internet.
  • Web server - a computer that stores the files and programs that make up the site and then allows visitors to access and read those files.
  • Web host - an interconnected group of web servers containing web site data, that other computers can access through the internet. Web hosts also provide technical resources and web site maintenance.



What are the advantages of having a web host?

You don't have to invest tens of millions of dollars or endure technical headaches, in order to build and maintain your hosting infrastructure. We monitor the network. We protect your data. You focus on your business.



How do I move my existing web site to Ikon Infosystems?
Make sure you have a copy of all your web site files, including images, sound and video clips and other files, on your personal computer. After you purchase an Ikon Infosystems hosting, simply use an FTP program to transfer all your files to your new web site.



Can you promote my site?
Absolutely!



What is an email POP account and email alias?
A POP email account is a private password protected email account. This is the same as your email from your ISP. An email alias is an email address which forwarded or directed to an existing POP account. Think of it as email forwarding. For example, the aliases info@your_domain.com will forward to the main POP account (or email account) your_name@.aol.com



Can you design my Site?
Absolutely! We work with a team of designers and programmers who can custom tailor any site. From small business sites to fully interactive corporate sites, we have an affordable solution for your business.



What are e-mail aliases?
An e-mail alias makes it possible to have e-mail forwarded from one address to another. Example: You could have e-mail that is sent to you@somedomain.com forwarded to you@someotherdomain.com. You could also have e-mail sent to info@somedomain.com forwarded to you@somedomain.com.


Do you provide a cgi-bin directory?
Yes, you have unlimited access to your own cgi-bin.



How long is it before my site is available on the internet?
Once you have updated your domain registrar it generally takes 24 to 72 hours before all of the name servers around the internet are updated.



I already have web-page hosted elsewhere. Can I move here?
Yes, just be sure to specify that you are requesting a transfer and not a new domain. You should keep the service with your current provider while waiting for Ikon Infosystems to complete the transfer process. We will provide you with a temporary IP address so you can mirror the site on our server.

All e-mail and web pages will still be accessed from your current site. When Ikon Infosystems announces the completion of the transfer there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact your previous host to have them delete the old domain from their records and update their DNS record.

If you use this same provider for your Internet access you will not be able to access your domain site until they update their DNS. When we file a modification, one of the current listed contacts must ok the move. Ikon Infosystems will send an email that you must ok to have the redirection of your domain completed.

If the contact email on your domain has changed from the time you originally registered it, you will need to fax a authorization to complete the process using a tracking number we will provide upon request.

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